When Rick Berzle and Bill Keyworth asked me to join them to build a site on
the topic of Business Service Management, I immediately said yes.
The result is BSMReview.com, a site which seeks to analyze the best and next
practices in business service management from a third-party point of view.
The experts that Bill has brought to the site are literally a who's who of
the best and most trusted people in the field: Peter Armstrong, Tom Bishop,
Malcolm Fry, Israel Gat, Peter McGarahan, Richard Ptak, and Ken Turbitt. And
that's just for the launch. Bill is recruiting more experts even as I write
this. I'd like to get David Williams from Gartner and Jean-Pierre Garbani
from Forrester involved as well, but they're behind the iron walls of the
analyst-dom.
Bill's thinking is th... (more)
His latest book, The Idea of Justice, is a serious re-examination of the
foundations of justice from a global perspective. He speaks of the two
definitions of justice in Sanskrit - niti (institutional justice) and nyaya
(realized justice) - and how we are too often misled by the utopian vision of
ideal justice, only to allow societal injustice all around us in our everyday
lives. For Se... (more)
Poor Leonardo. After losing out to Michelangelo di Lodovico Buonarroti Simoni
during his lifetime, he still doesn't get the credit or recognition his work
deserves. Finally, someone trusted their intuition, and bought a sketch which
looked to him like a Leonardo, and, lo - it was! His $19000 investment is now
worth $150 million:
Now that's what I call reverse innovation!
If you'll excu... (more)
American style management has been under some considerable stress these last
few years. Now the nerds at Bain have some advice for the CEO. Apparently
there are six dilemmas CEOs must face and - surprise! Bain has uncovered six
strategies to help the CEO manage these dilemmas. Check out the cool diagram
below:
I personally think the CEOs would be better off following VG's 3 box strategy... (more)
Grab a mop, Rupert Murdoch!
Obama nails it:
... (more)